1. Introduction
SAC Developments is committed to respecting the privacy of customers, website visitors, and users of its digital channels, and protecting personal data collected or processed in connection with its real estate development, construction, marketing, and customer-service activities. This Policy describes the data we handle, the purposes for which we use it, safeguards, and individual rights.
It applies to our website, inquiry forms, digital advertisements, Meta lead-generation forms on Facebook and Instagram, and our authorized communication channels.
2. Personal Data We May Collect
- Name and contact information (phone number and email address).
- City or area, property type, or project of interest.
- Real estate preferences and budget voluntarily provided.
- Messages, inquiries, and related follow-up records.
- Technical information such as IP address, browser type, and website interactions where relevant analytics tools are in use.
We seek to collect only what is necessary for disclosed purposes. Our marketing inquiry forms do not request passwords, payment-card credentials, or unnecessary sensitive data.
3. How We Collect Data
Through website forms, Meta Lead Ads, emails, telephone calls, WhatsApp, direct inquiries, and lawfully deployed analytics tools or cookies.
4. Purposes of Processing
- Responding to inquiries about projects, units, pricing, and payment plans.
- Providing requested services and arranging calls, meetings, or site visits.
- Managing and following up on inquiries in authorized CRM systems.
- Sending future marketing offers and project updates where the required consent has been obtained.
- Improving services and measuring campaigns within lawful limits.
- Complying with applicable legal and contractual obligations.
We do not use personal data for incompatible new purposes without appropriate notice or consent when required.
5. Lawful Basis and Consent
Submitting an inquiry form permits us to process the information needed to respond to that inquiry, subject to applicable law. Further promotional outreach that is not directly related to the original request is subject to any required consent. Individuals can withdraw consent and opt out of marketing, and consent records may be retained as required.
6. Data Security
SAC Developments applies appropriate technical and organizational safeguards, including role-based access restrictions, permission management, secure storage and transfer measures, access reviews when personnel change roles or leave, restrictions on personal or unauthorized use of lead databases, and incident-response procedures. No digital service can guarantee absolute security.
7. Data Sharing
SAC Developments does not sell or rent customer databases. Data may be disclosed to CRM, hosting, support, and communication service providers acting on our instructions and subject to appropriate confidentiality and security safeguards, or to competent authorities where legally required. Independent third-party marketing use requires a proper lawful basis.
8. Meta Lead Form Data
When someone submits a lead form on Facebook or Instagram, we receive the information they choose to share, such as name, phone number, email address, and real estate interests. We use it to respond to the inquiry, restrict access to authorized personnel, and do not sell or distribute it to independent marketers. Additional promotional activities are subject to consent requirements. Meta's own processing on its platforms is governed by its separate policies.
9. Retention and Deletion
We retain personal data only for as long as necessary for the disclosed purpose or applicable legal or contractual obligations. Records are periodically reviewed and deleted or de-identified when no longer needed and no legal basis for retention remains. Minimal records may be retained to evidence consent or honor suppression requests.
10. Your Rights
Subject to applicable law, individuals may request access, correction, deletion, or restriction of their personal data; withdraw consent; object to direct marketing; and complain to the competent supervisory authority. We may request appropriate identity verification before acting on a request.
11. Marketing Opt-Out
You may request an end to promotional communications by replying to a message, using an unsubscribe mechanism where available, or contacting us through official channels. This does not necessarily prevent lawful service-related or contractual messages.
12. Cookies and Analytics
The website may use cookies and measurement tools such as Meta Pixel if enabled. We will provide notices and consent options required under applicable law. Some preferences can be controlled through browser settings or an available consent-management tool.
13. International Transfers
Where operations require transfers between Egypt and Saudi Arabia or use of service providers abroad, SAC Developments will assess applicable legal requirements and safeguards. Operating in more than one country does not mean all customer data is automatically shared between countries.
14. Minors
Our inquiry forms are not designed to intentionally collect minors' personal data. If such data is collected without satisfying legal requirements, appropriate steps will be taken.
15. Updates
We may update this Policy to reflect changes in services, practices, or law. We will post the updated version and obtain fresh consent where legally required.
16. Contact
SAC Developments
Website: https://sac-developments.com/
Email: info@sac-developments.com
Hotline: 17635